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Consent Era Feature 3

Data Principal Rights Portal

Give Individuals Real, Usable Control Over Their Data

The DPDPA 2023 grants individuals — referred to as Data Principals — a set of enforceable rights over their personal data: the right to access, correct, erase, raise grievances, and withdraw consent as easily as it was given. Consent Era's Data Principal Rights Portal is a dedicated, self-service interface that makes exercising these rights simple, transparent, and fully trackable.

View & Manage Consent

See a live summary of what has been consented to, when, and for what purpose — with the ability to withdraw consent for specific purposes at any time.

Access Requests

Request a copy of personal data held by the organization, including how it has been processed and shared with third parties.

Correction Requests

Flag and request correction of inaccurate or outdated personal data across the organization's systems.

Erasure Requests

Request deletion of personal data where it is no longer necessary for the purpose it was collected.

Grievance Filing

Raise a formal grievance directly from the portal, with visibility into its status and resolution timeline.

Every request is automatically categorized and routed to the appropriate internal team — legal, IT, customer support, or data governance — based on predefined workflows
Built-in timers track statutory response windows — escalation alerts fire automatically as deadlines approach
Data Principals receive real-time status updates: Received → Under Review → Action Taken → Resolved
Every action is recorded in the Tamper-Proof Audit Trail — documented proof that rights requests were received, actioned, and resolved on time
Portal is fully configurable and brandable — match your organization's visual identity and language preferences

Why it matters

A well-designed Rights Portal does more than satisfy a legal requirement — it signals to your customers that your organization takes their data rights seriously. In a regulatory environment where accountability and transparency are central themes, giving Data Principals real, usable control over their information is one of the clearest ways to demonstrate genuine compliance.

See the Rights Portal in action

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