SMS + Consent + DLT

Enable Compliant SMS Customer Engagement

Collect, verify, and manage customer consent before sending promotional communications. OTP-verified, DLT-ready, and backed by tamper-proof audit trails aligned with India's DPDP Act, 2023.

OTP Verification DLT Ready Audit Trails DPDP Compliant CRM Integration Real-Time Reports
Key Capabilities

Everything You Need for Compliant SMS Consent

OTP-Based Consent Collection

Verify customer identity and collect consent through secure one-time passwords sent directly to the customer's mobile number.

Purpose-Specific Consent Management

Manage consent at the campaign and purpose level — customers know exactly what they're consenting to before you communicate.

Secure Record Storage & Audit Trails

Every consent event is stored with timestamps, IP, device, and verification details — ready for regulatory audits at any time.

Consent Withdrawal & Preference Management

Customers can withdraw consent or update preferences at any time through a self-service portal or API-driven workflow.

DLT-Ready Communication Governance

Designed to support Distributed Ledger Technology (DLT) frameworks required by TRAI for commercial messaging in India.

Real-Time Verification & Reporting

Live dashboards showing consent rates, withdrawal trends, and audit-ready reports — accessible instantly from your dashboard.

API Integration

REST API and SDKs for seamless integration with POS, CRM, ERP, and marketing platforms. Go live in hours, not weeks.

Centralized Permissions Management

A single dashboard to manage all customer communication permissions across channels, brands, and geographies.

How It Works

Simple 5-Step Consent Flow

1

Customer Provides Mobile Number

At a retail store, website, app, or any enrollment point — the process is channel-agnostic.

2

OTP Sent for Verification

An OTP is instantly dispatched to confirm ownership of the mobile number and authenticate the customer.

3

Customer Reviews & Accepts Consent Notice

A clear, plain-language consent notice is presented. The customer provides explicit, informed approval.

4

Consent Securely Stored

Records are saved with timestamps, verification details, consent purpose, and source — encrypted and tamper-proof.

5

Centralized Dashboard Access

Businesses access audit-ready records and manage customer communication preferences from one place.

Benefits

Why Businesses Choose Consent Era

Build customer trust through transparent consent practices

Reduce compliance and communication risks significantly

Maintain verifiable records of customer authorization

Improve marketing database quality and campaign ROI

Support privacy-first customer engagement strategies

Simplify governance across multiple communication channels

Compliance Support

Consent Era provides technology and workflows designed to support organizations implementing consent management programs aligned with the Digital Personal Data Protection (DPDP) Act, 2023and telecom ecosystem requirements, including DLT-based communication frameworks. Organizations remain responsible for ensuring their data processing and communication activities comply with applicable laws and regulations.

Ready to Make SMS Marketing Compliant?

Start collecting verifiable customer consent today. Go live in under 48 hours.