RCS + Consent Management

Transform Consent Collection with Rich Communication Services

Collect, verify, and maintain customer consent through interactive, branded RCS conversations. Customers review notices, verify identity via OTP, and provide explicit authorization — all in a rich messaging experience.

Interactive RCS Journeys Branded Conversations OTP Verification Multi-Channel Consent Centralized Repository DPDP Compliant
Key Benefits

The Future of Consent Collection is RCS

Interactive Branded Journeys

Deliver rich, visually branded consent experiences inside RCS — far beyond plain-text SMS flows.

OTP-Based Verification

Every consent is authenticated via OTP — guaranteeing the customer who consented is the verified number owner.

Purpose-Specific Consent

Customers consent to specific purposes — SMS, WhatsApp, loyalty programs, offers — never a blanket catch-all.

Real-Time Status Management

Instant visibility into consent status across your entire customer base through a live reporting dashboard.

Centralized Consent Repository

All consent records — across SMS, WhatsApp, RCS, Email — stored and managed in one secure, unified platform.

Complete Audit Trails

Full consent history with timestamps, verification details, and consent notice versions — always audit-ready.

Easy Withdrawal Management

Customer-friendly consent withdrawal and preference updates — processed instantly and recorded with full audit trail.

Seamless Platform Integration

Pre-built connectors for CRM, POS, loyalty platforms, and marketing tools. REST API for custom integrations.

Use Cases

Where RCS ConsentExcels

Promotional SMS Consent WhatsApp Marketing Consent Loyalty Program Enrollment Customer Engagement Campaigns Personalized Offers & Recommendations Retail & Supermarket Onboarding E-commerce Marketing Permissions
Why RCS?

Richer Experience, Stronger Consent

Higher engagement vs plain-text SMS consent flows

Branded, trusted experience increases consent rates

Interactive buttons reduce drop-off in consent journeys

Verified sender identity builds customer confidence

Works alongside existing SMS + WhatsApp consent programs

All consent stored centrally — one view across all channels

Privacy & Compliance Support

Consent Era's RCS + Consent solution is designed to help organizations implement consent management practices aligned with the requirements of India's Digital Personal Data Protection (DPDP) Act, 2023and global privacy best practices. By maintaining verifiable records of customer consent, businesses can strengthen trust, improve transparency, and support privacy-focused customer engagement strategies. Organizations remain responsible for ensuring compliance with applicable laws and regulations.

Ready to Elevate Your Consent Collection with RCS?

Interactive, branded, verifiable — the next generation of customer consent is here.