Voice + Consent

Collect Consent Through Automated Voice Calls

Obtain explicit customer consent through IVR and voice-based interactions. Every consent event is recorded with timestamps, purpose, and verification details — creating a complete, verifiable audit trail.

IVR Consent Collection OTP Verification Audio Consent Logs Real-Time Reporting CRM Integration Scalable to Millions
Key Features

Enterprise-Grade Voice Consent

Automated IVR Consent

Customers receive a call, hear the consent notice, and respond via keypad inputs or voice commands.

OTP & Number Verification

Mobile number ownership is verified through OTP before consent is recorded — no spoofing possible.

Purpose-Specific Recording

Each consent is tied to a specific marketing purpose — SMS campaigns, loyalty programs, promotions, and more.

Secure Audio & Consent Logs

Full audio recordings and digital consent logs stored securely with AES-256 encryption.

Real-Time Reporting

Live dashboards with consent rates, call outcomes, and audit-ready exports available instantly.

API Integration

Connect with your CRM, POS, and marketing platforms via REST API or pre-built connectors.

Use Cases

Who Uses Voice + Consent?

Promotional SMS Campaigns WhatsApp Marketing Loyalty Program Enrollment Retail & Supermarket Onboarding Financial Services Marketing Telecom & Subscription Services Customer Preference Updates
Benefits

Verifiable consent before any promotional communication

Improve customer trust through transparent collection

Centralized records for audits and compliance reviews

Reduce risks of unsolicited marketing complaints

Scale consent collection across millions of customers

DPDP Act & Global Privacy Alignment

Consent Era's Voice + Consent platform is designed to support organizations in implementing consent management practices aligned with the Digital Personal Data Protection (DPDP) Act, 2023and global privacy best practices. Organizations remain responsible for ensuring compliance with applicable laws and regulations.

Ready to Add Voice Consent to Your Stack?

Scale consent collection across millions of customers. Simple, verifiable, and fully auditable.